“Can’t connect to this network” WiFi / Hotspot Issue on Windows 10 Laptop

Does Windows 10 keep displaying the error message Could not connect to this network when trying to connect to WiFi or Hotspot? We have compiled a list of popular solutions to the error message Can’t connect to this network that have actually solved this problem for many other users with the same issue.

Troubleshooting the message Could not connect to this network in Windows 10.

First, make sure there is at least one device that can connect to the WLAN you are experiencing problems with. This confirms that the problem is not on the WiFi network side. If the problem is related to the WiFi network and it is a public WiFi network that you cannot control, there is nothing you can do but contact the WiFi network operator to resolve the issue on their end.

If you’re having problems with your home WLAN, the first thing you should do is reboot your modem and router (by unplugging them, waiting at least 30 seconds, and then reconnecting them). If the problem persists, try the following solution.

Forget the WiFi network and restart the PC

Sometimes a registered and saved WiFi network can become overloaded, especially if changes have been made, either on the WiFi network side or on your PC.

For most people, it’s just a matter of forgetting about the network and reconnecting to it, preferably after a full computer reboot. This is how you can forget about WiFi in Windows 10.

First, click on the network icon in the taskbar of your Windows 10 desktop. Then right-click on the problematic WiFi network and select Forget.

Now restart the computer. After the restart, try to connect to the WiFi network again and check if you still see the message Can’t connect to this network. This will force you to re-enter your WiFi password because you have already forgotten it.

Uninstall and reinstall the network adapter driver

It can also be caused by an incorrect, outdated or faulty wireless network adapter. Try removing and reinstalling the network adapter.

Before removing the wireless network adapter, make sure your laptop or wireless network adapter is not too old, or that you have a spare installation CD with the drivers in case Windows cannot find the driver.

To remove your wireless network adapter, search for Device Manager in the Windows 10 search bar and open it. In Device Manager, expand Network Adapters. Right-click on the wireless network adapter and select Remove Device.

After removing the device, restart your computer so that Windows can automatically detect and install the latest driver for the WLAN adapter. Then try to connect to the WiFi network again.


There are two ways to reinstall the wireless network card driver in Windows 10. The easiest way is to restart your computer. On restarting, Windows will automatically detect and find the latest driver for your WLAN adapter (this is only possible if Windows Update is enabled).

If Windows does not install the driver automatically, you can try running Windows Update manually and see if it can find a driver for your network adapter.

If Windows Update cannot find the driver, which is highly unlikely unless your laptop or wireless adapter is more than 10 years old, you will need to install the driver manually, using the installation CD that came with your laptop or wireless adapter, or by manually searching the website of the manufacturer of your laptop or wireless adapter and downloading the driver.

Temporary disconnection from the Ethernet network adapter

If you have multiple networks, for example B. an Ethernet network (wired) and a wireless network, try temporarily disabling the Ethernet network and see if the wireless network adapter can connect to the WiFi network without displaying the error message Cannot connect to this network.

To disable the network adapter, open Settings in Windows 10 and go to Network and Internet > Advanced Network Settings > Change Adapter Settings. Right-click the Ethernet network adapter and click Disconnect.

Now try to connect to the WiFi network again and see if the problem persists.

To reactivate the Ethernet network adapter, repeat the same steps and click the Activate button after right-clicking the Ethernet network adapter.

Change 802.11 channel width to 20 MHz

Some users have reported that changing the channel width of the 802.11 wireless network adapter to 20 mHz may solve the problem.

Not all wireless network cards have an 802.11 channel width setting. You can try the following steps to verify that the setting is present. If so, try changing it to 20mhz to see if that solves the problem of not being able to connect to that network.

In Windows 10, open Settings and go to Network and Internet > Change Adapter Settings. Then right-click on the wireless network adapter and select Properties. In the Wi-Fi Properties window, click the Configure button.

On the Advanced tab, in the Properties section, locate and select 802.11 Channel Width. Under Value, change the value to 20 MHz only.

Now try to connect to the problematic WiFi network again and check if the error persists.

Cannot connect to this network when connected to Mobile Hotspot.

If you get the error message Cannot connect to this network when trying to connect to a mobile hotspot created by your mobile phone, try changing the AP band of the hotspot to 2.4 GHz. The AP band setting is the radio frequency used to connect another device to your mobile access point. There is a common issue where some Android devices create a mobile hotspot in the 5 GHz AP band by default, leading to incompatibility with some older wireless network adapters on laptops or other devices.

To change the range of the access point of the mobile device created in Android, go to the settings of the portable access point. Click to set up the portable hotspot. Under AP Band, set the AP band to 2.4 GHz. Click to save the changes (usually a check mark at the top of the page).

Since Android interfaces are very different, the above parameter names may differ slightly. You may need to manually search for similar settings on your Android device if you have a different interface.

frequently asked questions

Why can my laptop not connect to the access point?

An incompatible or outdated network adapter driver may prevent your laptop from connecting to your Android hotspot. … Check your network adapter, right click on it and select Update Driver. Step two: Click Auto Search to update the drivers and follow the on-screen instructions.

Why does my access point say it cannot connect to this network?

Restart the iPhone or iPad providing the personal hotspot and the other device you want to connect to the personal hotspot. Make sure you have the latest version of iOS. On an iPhone or iPad with a personal hotspot, go to Settings > General > Reset, then tap Reset Network Settings.

Cannot connect to this Windows 10 WIFI network?

The problem that Windows 10 cannot connect to the network may also be caused by an IP-related issue. In this case, Microsoft recommends that you use the command to free the IP address and clear the DNS cache. … Find the command line using the Cortana search and click the Run as Administrator option.

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