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Some Windows users report seeing error code 17 when trying to restore their iPad or iPhone or update their iTunes application to the latest version. This problem occurs when your PC or Mac cannot communicate with Apple’s software update server.

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The main cause of this problem is an outdated version of iTunes. In most cases, damage to the AutoUpdate component will occur. If this scenario applies, try updating iTunes manually. If that does not work, try reinstalling iTunes manually (desktop or UWP version).

As some concerned users have confirmed, this problem can also be caused by an overprotected firewall blocking outgoing iTunes connections. In this case the best solution is to remove the firewall and find a softer solution.

Check your internet connection

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Error code 17 is due to iTunes not being able to connect to its servers, the first thing you need to do is check your Internet connection.

Your Internet connection can be slow or unstable, making it difficult for iTunes to connect to Apple’s servers.

To check this, you can perform a speed test. You can use a third party website such as Fast.com, which effectively measures the speed at which data is downloaded and uploaded to the Internet.

If the result is slow or far from the internet bandwidth you expect from your monthly subscription, you can try rebooting your router. To do this, remove the router’s power cord, which is usually located on the rear panel, and wait at least 5 to 10 seconds before plugging it back in again.

Then wait until the router is fully booted up. Run another speed test to see if rebooting the router has solved the problem with the Internet connection.

January 2021 updated:

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If your Internet connection is working properly after rebooting the router, you can try checking the status of Apple’s servers to see if the system is turned off at that time.

However, if you are still experiencing connection problems, it is best to contact your Internet Service Provider and let them know that you have a problem with their Internet service.

Download and install the latest version of iTunes

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In my experience, Apple has its users update the software in their products from time to time, because many features sometimes don’t work properly. A similar case is represented by old iTunes firmware.

You should check or update your current version of iTunes to the latest version and try again. Unable to update, uninstall and install the latest downloaded version of iTunes.

Otherwise iTunes will not be able to download and install the latest version of iOS or update/restore the latest version of your iPhone, iPad Pro, iPad Air, iPad Mini and iPod Touch in advance.

Host file check

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Step one: This way, please. Search S : Windows System32 drives, etc. Д.

Step two. Now find the file named Hosts and open it as administrator.

Step three. You have to find the rules with .apple.com, delete them and save them.

Step four. Reboot your Windows computer and try again.

Check firewalls, proxy servers, security software and virus protection

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You may need to temporarily disable your computer’s firewall, powerful security software, proxy server, VPN, or antivirus software. Many of these applications and services block access to remote servers and services, which can cause problems running iOS via iTunes.

Disabling the firewall and antivirus applications can vary greatly depending on the software you have installed or are using. So there is no obvious way to give general guidelines. However, if you are using any of the above services, turn them off temporarily when you try to update/restore your iOS device. You can reactivate these services once you have successfully completed them.

If you still have error 17 or similar problems, try using another computer on another external network to see if it works. This can be annoying, but it can also indicate that a change of host, firewall or other block has not been removed properly. This is especially useful when you are trying to recover/update your iPhone when you are on a strict company network. Instead of asking your system administrator to change the firewall restrictions, it may be better to complete the procedure when you get home to your normal network.

RECOMMENDED: Click here to diagnose Windows errors and optimize system performance.

ed_means

CCNA, Web developer, PC Convenience Store

I am a computer enthusiast and a practicing computer professional. I have years of experience in computer programming, troubleshooting and hardware recovery. I specialize in web development and database design. I also have CCNA certification for network design and troubleshooting.

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