How to fix Netflix error code NW

Netflix is having an issue with connecting to its servers. This error code has been sent in thousands of complaints, but the cause remains unclear. How do you fix Netflix’s NW error?

The “how do i fix a netflix error code nw-2-5” is an issue that has been present for a while. Netflix has released 9 fixes to fix the issue.

You’ve been watching Netflix for a while and everything has been OK. You suddenly receive an error notice that says, “Your device may not be connected to the Internet.” Please double-check that your connection is up and running.”

The notification is generally accompanied by the error number NW-1-19. So, what exactly does the Netflix code NW-1-19 denote?

A network connection issue causes Netflix error code NW-1-19. When your internet connection is down, your device will be unable to connect to Netflix servers and retrieve the content you want to view or download.

You won’t be able to watch a video or download anything in such situation.

What is the cause of Netflix error NW-1-19?

It’s possible that you’re seeing this error because:

  • You have an issue with your DNS settings.
  • Your local network is unable to access the internet.
  • You have a sluggish internet connection.

The benefit is that this issue may be solved in a variety of ways, including:

1. Restart your computer.

Restarting your Smart TV, Streaming Media Player, Roku, PlayStation, or Blu-ray Player removes the existing software and app state.

It’ll also clear up any activity that’s causing the Netflix app to perform strangely. As a consequence, the program will be restarted.

Unplug your gadget from the power source, then wait two minutes before plugging it back in. You may also go to the device’s settings and choose the option to turn it off.

If the gadget has a power button, press it to turn it off and then back on.

2. Look at your internet connection.

Because you haven’t linked your device to the internet, you’re seeing the NW-1-19 Netflix problem. To find out whether you have internet access, do a network connection test.

The simplest method to accomplish this is to use your browser to go to If it still doesn’t work, contact your Internet service provider.

3. Verify that your network allows streaming.

Because they are on a public network, some Netflix viewers are receiving error NW-1-19.

Streaming is not supported by most public networks, and any service that attempts to download large volumes of data is blocked. That implies you’ll have to view material on a separate network.

Also, if you’re streaming over a cellular network, you’re more likely to run across this issue. Cellular network connections are insufficient for downloading Netflix material, particularly if you are viewing Full HD and 4K movies.

Another alternative is to improve your Wi-Fi bandwidth by shutting other network-connected programs.

4. Increase the Wi-Fi signal strength

If you’re using a Wi-Fi network to stream, move the router closer to your device to boost the signal. To improve reception, you may also elevate the router to a higher height.

Wireless interference may be caused by impediments such as walls and cordless phones. When using Wi-Fi, consider relocating your device away from them.

Alternatively, you may connect your device to the internet directly via an Ethernet connection, bypassing the wireless network.

This is particularly important if you’re encountering Netflix error NW-1-19 on your Samsung TV, any Smart TV, Roku, or other streaming device with an Ethernet connector.

Restart your Router if it hasn’t done so already.

If your internet connection is sluggish, try restarting your router.

  • Turn off or disconnect your streaming device from the power source.
  • Disconnect your router from the power supply.
  • Plug the router in for 30-60 seconds to power it up.
  • Activate or deactivate your streaming device.

Then, open Netflix and try again.

6. Disable Custom Network Connections

If you’ve changed your network settings to custom, you can run into issues. The usage of a VPN, proxy service, or DNS settings are examples of these settings.

If that’s the case, revert to your ISP’s default settings. Begin by removing the proxy service and VPN, as well as resetting your streaming player to automatically locate DNS.


If you see the Netflix error number NW-1-19, you may be experiencing a network connection issue.

Restart your home network and your device to resolve the issue. You may also check your connection to see whether you have internet access.

Other methods include boosting your bandwidth, enhancing your wireless signals, and deleting unique network connection settings.

Guides that are related

Netflix error code NW-4-8 is a problem that Netflix users may encounter. The error can be fixed by restarting the device. This article will show you how to do this. Reference: netflix error code nw-4-8.

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